How to Cancel Subscription

How to Cancel Your Membership Subscription

Last Updated: August 2026

1. Overview & Personal Operator Statement

This subscription cancellation guide is released by Leo Cheng, founder of Designest, the sole creator and operator of designest.pro. Our platform only provides paid online interior and outdoor advertising design training subscription services, we do not sell physical goods, decoration materials or finished artwork.

This guide details the full self-service workflow to cancel your recurring design training membership on designest.pro. All users can finish cancellation independently inside their personal account panel without reaching out to support staff, with zero hidden termination fees or extra penalties. After cancellation, you will retain full access to all design tutorials, layout guides and exclusive training videos until the end of your current billing cycle.

This document shall be read in conjunction with our Terms of Service and Refund and Returns Policy, all of which form binding agreements between you and the founder of Designest.

2. Step-by-Step Cancellation Guide

2.1 Log Into Your Personal Account

Visit designest.pro and log in using your registered account email and password to enter your private member dashboard.

If you forget your login password, use the password reset function on the login page to regain access to your personal account.
All subscription management features are only accessible to logged-in verified account holders.

2.2 Locate Subscription Management Page

Inside your personal dashboard, find the "My Membership" or "Subscription Management" navigation tab, which displays your active design training subscription plan, next billing date, historical payment records and the official cancel button.

2.3 Complete One-Click Cancellation

Click the "Cancel Membership" button and follow the simple pop-up prompts to confirm your cancellation request:

You may select a brief reason for cancellation to help Leo Cheng optimize our design training service, this step is completely optional;
After final confirmation, the system will immediately stop all future automatic recurring billing charges;
A cancellation confirmation email will be sent to your registered email address instantly as official proof of termination.

3. Important Rules After Cancellation

Please review the following key terms before submitting your cancellation request:

Cancellation only blocks upcoming renewal fees, your full member privileges including all design articles and exclusive training videos remain valid until your current billing period expires;
No partial refunds will be issued for unused service time within the ongoing billing cycle, refer to our Refund and Returns Policy for full refund eligibility standards;
You may re-subscribe to any design training membership plan at any time after cancellation, and a brand-new billing cycle will activate upon your next payment;
There is no upper limit on the number of times you can cancel and reactivate your subscription on designest.pro.

4. Troubleshooting Cancellation Issues

If you cannot locate the cancel button or meet system malfunctions during the cancellation process:

Clear your browser cache and cookies, then log back into your personal account to retry;
Switch to a different browser or mobile device to access your member dashboard;
Contact Leo Cheng's official personal support mailbox with your registered email and subscription order number for manual cancellation assistance.

5. Policy Modification Right

Leo Cheng reserves the right to adjust this cancellation guide and related subscription rules to comply with global payment standards and international consumer protection regulations. The latest version published on this page shall take effect immediately after release.

6. Permanent Personal Contact Information

If you hold questions about subscription cancellation, recurring billing or content access after termination, please reach Leo Cheng through the fixed official channels below:

Platform Operator: Leo Cheng (Founder of Designest)
Personal Contact Email: contact@designest.pro
Service Support Hotline: +86 18098511407